Cogito Bots ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot (the "Bot") and subscription service (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy.
When you use our Service, we may collect the following types of information:
When you use our Service, certain information may be collected automatically, including:
Our Service interacts with several third-party services to provide functionality:
Important: Voice recordings are processed in real-time and are not stored permanently by Cogito Bots beyond the time needed for processing, except for transcription records as described below.
| Type of Data | Purpose | Retention Period |
|---|---|---|
| Discord IDs (User and Server) | Service provision, subscription management, user authentication | Indefinitely |
| Voice Data | Real-time transcription, keyword detection, AI response generation | Temporary during processing only (seconds to minutes) |
| Transcription Records | Service functionality, maintaining conversation context, ensuring and improving Service quality | Indefinitely |
| Payment Information | Subscription processing (handled by Stripe) | As required by payment processor and financial regulations |
| Usage Data | Service improvement, feature optimization, quota management | Indefinitely |
We use the collected information for the following purposes:
We may share information with third-party service providers to:
These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to:
If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.
We implement appropriate technical and organizational security measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our security practices include:
When you use our voice channel features, we process your audio as follows:
We may store text transcriptions of voice conversations for the following purposes:
Transcription records are stored for a limited period (up to 30 days) and then automatically deleted.
You have certain rights regarding your personal information:
To request deletion of your data, please contact us at the email address provided in Section 11. Please note that certain information may be retained for legal or legitimate business purposes.
Our Service is not intended for use by children under the age of 13, or under the age of 16 in the European Union. We do not knowingly collect personally identifiable information from children. If we discover that a child has provided us with personal information, we will delete it immediately.
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
By using our Service, you consent to this transfer, storing, and processing.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, when appropriate, through the Discord bot.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted.
If you have any questions about this Privacy Policy, please contact us at:
This Privacy Policy is effective as of April 8, 2025.